This policy explains how we handle the information we collect through our websites, including www.liquid-ui.com, and the various applications and services we provide at Synactive, Inc. We only use the information we collect to provide the specific services you have engaged us for.

User Data

We value the privacy of everyone who visits our site or uses our products. Any data you handle while using our service, such as emails, logs, forms, or documents, is protected by our standard Terms of Service and End User Agreements. Simply put, we do not sell, rent, or use your uploaded data for our own purposes.

If you ever want to stop receiving updates from us, you can use the unsubscribe link at the bottom of our emails or send a quick note to rfi@liquid-ui.com.

Data Collection

We collect information when you choose to share it with us, such as when you email us or register for a service. When you sign up for a Liquid UI free trial, we ask for basics like your name, phone number, and email address so we can reach you.

We also receive data through our internal servers, such as ps.liquid-ui.com, to make sure your Liquid UI experience runs smoothly. Sometimes, we may supplement our records with information from external or publicly available sources to help us find better ways to support our clients and offer products that might interest you. We also keep an eye on general website traffic and usage patterns, like browser types and visit frequency, to keep our site healthy and useful.

Use of Information

We use your information strictly to provide the services you have asked for. This might mean displaying personalized content in your forms or documents, or analyzing how our site is used so we can fix bugs and improve our tools.

We do not sell your information to outside organizations. We only share it if:

The law or a court order requires us to.

We honestly believe it is necessary to protect our company or our customers from harm.

It is needed to investigate potential violations of our Terms of Service.

Cookies and Other Tracking Technologies

Our analytics partners and we use cookies and similar scripts to see how people use our site. This helps us understand what content is actually helpful to you. You are always in control of these settings; you can manage or block cookies directly in your browser.

Analytics/Log Files

Like most websites, we keep track of technical details like IP addresses, browser types, and timestamps. This data is aggregated, meaning it does not identify you personally, and we use it to spot trends and keep the site running efficiently. Occasionally, we do link this data to specific user accounts, but only to save you time by pre-filling forms or streamlining your experience.

Testimonials

If you share a testimonial with us, we will only post it if you give us the go-ahead. If you ever change your mind and want it taken down, just email us at rfi@liquid-ui.com.

Information Related to Data Collected through the Liquid UI Platform
Synactive collects information on behalf of our customers. Because of this, we do not have a direct relationship with the individuals whose data our customers process through our platform.

Security

We take security seriously. Every account is protected by a unique username and password, and it is up to you to keep those credentials safe. We store your personal information on secure servers protected by firewalls and physical safeguards. Our staff only accesses your data when there is a clear, work-related need to know. If you ever have a question about our security measures, please reach out to rfi@liquid-ui.com.

Cancellation or Termination of the Account

If your account is closed for any reason, you can contact us at rfi@liquid-ui.com to request access to your data. Keep in mind that we may hold onto some residual information in our secure backups for a short time. We will get back to you regarding your request within 30 business days.

Compliance with the Children’s Online Privacy Protection Act

Our services are built for business, not for kids. We do not target our offerings to, nor do we knowingly collect data from, anyone under the age of 13.

Other Sites and Business Partners

You might find links to other websites on our pages. Please remember that those sites have their own privacy policies, and we are not responsible for how they handle your data. It is always a good idea to check their policies when you visit them.

Changes to this Policy

As we add new products and services, our policy might change. If we make any significant updates, we will let you know via email or a notification on our website. We recommend checking back here from time to time to stay in the loop.

Questions

If you have any questions about this policy, please email us at rfi@liquid-ui.com or send a letter to: Synactive Inc., 2253 Harbor Bay Pkwy, Alameda, CA 94502.