Tata Power Reduces Billing Collection Cost by 91% by Mobilizing SAP Billing With Liquid UI
SAP IS-U
Electric Utilities
Liquid UI for Android
Challenges
Paper-based billing collection required duplicate data entry – Field personnel issued handwritten receipts and later entered payment details into SAP.
Field workers lacked SAP access during doorstep collections – Updated billing and payment information was not available while visiting customers.
Delayed SAP updates created inconsistent payment records – Payments recorded on paper were entered into SAP later, increasing the risk of mismatched records.
Manual billing procedures slowed collection activities – Each payment required multiple manual steps across paper records and SAP entry.
Solution
Mobile SAP billing execution on Android devices – Field personnel record customer payments directly in SAP during doorstep collection.
Barcode-enabled billing transactions – Barcode scanning reduces manual typing and improves data accuracy.
Bluetooth receipt printing for payment confirmation – Field agents generate printed receipts immediately after collecting payments.
Real-time access to SAP billing data – Field personnel can retrieve customer billing information directly from SAP during collection activities.
Results
91% reduction in billing collection costs
Automating the billing collection process significantly reduced operational costs.
66% improvement in operational efficiency
Mobile SAP access streamlined the payment collection workflow.
Real-time SAP billing access for field personnel
Billing information is available directly on Android devices during collection activities.
Automated payment entry and receipt generation
Barcode scanning and mobile printing reduced manual processing.
Why Liquid UI
- SAP billing logic and validations remain fully intact
- No backend development or system replacement required
- Works with existing SAP transactions and master data
- Extends SAP processes to mobile devices
- Provides real-time SAP access for field personnel
See what this looks like for your operation
We’ll show you how Liquid UI mobilizes SAP billing and simplifies collection processes.