Petronas Improves Warehouse Operational Efficiency by 70% Using Liquid UI Offline for SAP EWM

SAP EWM

Oil & Gas

Liquid UI Offline | Liquid UI for Android | Handheld scanners

70%

Operational efficiency improvement

35%

Maintenance productivity increase

Challenges

SAP access was limited by a wired environment - Warehouse personnel relied on paper-based processes to track inventory because SAP was tied to a wired environment. The same data then had to be entered into SAP, increasing processing time and the potential for errors.

Data access was limited in challenging locations - Technicians working in high-pressure or deep-sea environments lacked access to the data needed to make informed decisions, increasing task time and reducing productivity.

SAP processes required cumbersome, repeated data entry - Users manually entered material numbers and repeated the same process multiple times depending on the number of materials. The process was time-consuming and prone to errors.

Network interruptions delayed material updates - Field service technicians recorded material details on paper when the network was unavailable and entered them into SAP when connectivity returned. This caused delays and errors in data entry and affected preventive and scheduled maintenance.

Solutions

SAP process mirroring and customization – Liquid UI mirrored SAP processes and provided required customizations, including customized SAP screens and process logic for offline use. This maintained the same user experience and reduced errors during offline work.

Offline SAP access – Liquid UI Offline provided SAP WM data and transactional functionality with or without network connectivity, allowing users to work while moving around the rig.

Fast data synchronization – Only manipulated data was synchronized to minimize network traffic, with data automatically uploaded to SAP when connectivity was available.

Offline data management – Liquid UI Offline Server provided a Single Source of Truth with Lookup values and F4 Search Help, making essential SAP data accessible offline and helping reduce data errors.

Scheduled synchronization – Liquid UI Server automatically uploaded records to SAP every night and downloaded data every morning, keeping data synchronized across locations and supporting data accuracy.

Quick and budget-friendly deployment – Liquid UI provided budget-friendly simplification plans and easy, quick deployment, helping Petronas overcome its challenges in less than three months. Native Channel Architecture supported Process After Input verification before data was stored in the database.