Northwestern Energy Cuts SAP Training Time by 50% With Liquid UI
SAP PM | SAP SM | SAP SD
Utilities
Liquid UI Designer | Liquid UI Server | Liquid UI for SAP GUI
50%
Reduction in training time
7.5 → 4
Minutes for notification and customer creation
21 → 4
Screens per transaction
50 → 42
Fields per transaction
Challenges
- Service notification and customer transactions were not intuitive
- Navigation between notification, customer, and order transactions was difficult
- Screens had too many fields and tabs across PM, SM, and SD processes
- Training users on these transactions required significant time and effort
Solution
- Combined notification and customer transactions into fewer screens
- Auto-populated fields in service notification and customer creation
- Renamed SAP fields to match user terminology
- Embedded function codes to handle errors during transactions
Results
50% less training time
Training reduced from two days to one day.
7.5 minutes → 4 minutes
Faster transaction execution for notification and customer creation.
21 screens → 4 screens
Reduced screens across notification and customer processes
50 fields → 42 fields
Reduced number of input fields per transaction
Why Liquid UI
- No changes to SAP processes or backend logic
- Works with existing transactions and configurations
- Enables consistent processes across service areas
- Fast to deploy and easy to maintain
See what this looks like for your operation
We'll show you exactly how it works in your SAP environment.