Graybar Improves Sales Order Processing by 85% and Reduces Manual Data Entry by 80%
SAP SD | SAP WM
Electrical Distribution
Liquid UI for Android | Liquid UI for iOS | Liquid UI Server
Challenges
High effort to process quotes and orders - Users handled ~9,500 quotes daily and navigated line item data across multiple screens.
Time-consuming transaction execution - Over 4,000 users managed sales and distribution activities with repeated steps and inputs.
Manual checks increased effort per order - Material availability, stock location, and sourcing were verified manually during order creation.
Manual monitoring of blocked orders - Managers refreshed SAP screens to identify orders awaiting approval.
Solution
Reduced screens and navigation - Multiple SAP screens combined; tabs reduced to lower data entry effort.
Key data consolidated into one view - Header and line item data presented together for faster access.
Manual entry reduced - Data entry effort reduced by 80% through simplified input and scanning.
Automated monitoring of blocked orders - Background service checks and notifies managers of blocked sales orders.
Results
100% user adoption across operations
Warehouse personnel and counter staff adopted the simplified SAP processes.
85% faster counter sales order processing
Customer service representatives create and complete sales orders more efficiently.
66% faster cycle count processing
Warehouse staff complete inventory counts faster.
Blocked order review reduced from 3 hours to 30 minutes
Managers review and release sales orders faster using mobile notifications.
Why Liquid UI
- SAP SD and WM logic and validations remain intact
- No backend development or system changes required
- Works with existing SAP transactions and master data
- Consolidates screens and reduces navigation
- Extends SAP processes to mobile devices
- Integrates barcode scanning into SAP workflows
See what this looks like for your operation
We’ll show you how Liquid UI simplifies SAP sales order and warehouse workflows in your environment.