How Canada Post Cut SAP HR Appraisal Time by 70% With Liquid UI

SAP HR

Logistics

Liquid UI for SAP GUI

70%

HR appraisal process time reduction

88%

Training time reduction

68%

Data entry fields reduced

95%

Reduction in appraisal process errors

Challenges

SAP appraisal screens made it difficult to identify employees – Initial appraisal screens did not display employee names or personnel numbers, making it hard to distinguish between appraisal records.

Managers struggled to locate the correct appraisal records – As more appraisals were assigned to people managers, finding a specific appraisal required navigating multiple screens.

Incorrect appraisal updates occurred due to missing information – Personnel numbers for managers and employees were not clearly visible on individual appraisal screens.

Complex appraisal steps led to incomplete submissions – Users often submitted appraisals with missing information or incorrect status due to the number of steps required.

Solution

Simplified SAP HR appraisal screens – Liquid UI streamlined appraisal screens to make employee and appraisal information easier to identify.

Reduced navigation across appraisal workflows – Simplified transactions reduced the number of steps required to access and update appraisal records.

Improved visibility of employee and manager information – Key identification details were displayed directly on appraisal screens.

Simplified data entry for HR users and managers – Fewer fields and screens reduced complexity during appraisal processing.